Terms of Service
These Terms govern your use of ResourceNexus as a professional wellness resource platform. Please read them carefully. By accessing the platform, you agree to these Terms.
Not Medical Advice — Curation Only
ResourceNexus is a professional wellness resource curation and discovery platform. It is not a healthcare provider, licensed mental health service, diagnostic tool, or treatment system.
Explicit Disclaimer
No content on ResourceNexus — including resources surfaced by the AI Scout, peer-reviewed materials, or editorial summaries — constitutes or replaces professional medical advice, diagnosis, or treatment. ResourceNexus does not establish a healthcare provider-patient relationship. Professional subscribers should apply their own judgment when evaluating any resource for a specific individual's needs.
Resources are curated and scored by qualified professional contributors but are provided for educational and informational purposes only. Clinical scores reflect general suitability signals; they are not a substitute for individual professional assessment.
Professional Responsibility
When a professional uses ResourceNexus to discover, curate, or share resources with others, the professional retains full responsibility for:
- Evaluating whether any resource is appropriate for the specific individual it is being shared with.
- Ensuring resources align with the individual's needs, background, and cultural context.
- Obtaining any appropriate consent before assigning supplemental educational materials.
- Monitoring responses to any recommended resources and adjusting recommendations accordingly.
- Complying with all applicable professional ethics codes and jurisdictional regulations relevant to their role.
ResourceNexus facilitates access to curated educational content. The decision to use any resource is solely the user's own judgment. ResourceNexus accepts no liability for outcomes resulting from the use or misuse of platform content.
The Gold Standard Pledge — Our Commitment to You
ResourceNexus commits to:
- ✓ Quality First: Every resource is reviewed by qualified professionals before publication. No content enters the library without a clinical score review.
- ✓ Zero Personal Data Sales: We will never sell, rent, or monetise your personal data, usage patterns, or professional information to any third party for advertising purposes.
- ✓ Evidence-Based Curation: Our AI Scout and editorial systems prioritise peer-reviewed, clinically validated sources from recognised institutions (NIMH, APA, CCI, and others).
- ✓ Transparency: Community demand data, vote weights, and content scoring methodologies are disclosed to all subscribers. No hidden algorithmic black boxes.
- ✓ No PHI Storage: ResourceNexus does not store, transmit, or process Protected Health Information. Do not enter any client health data into the platform.
These commitments are not marketing language — they are binding operational standards that govern how ResourceNexus is built and maintained. Violations of these standards by our team can be reported to [email protected].
Peer Review Contributor Credentials
General library access on ResourceNexus does not require a professional license, NPI, or any credential verification. The platform is open to mental health professionals, students, educators, and individuals seeking quality wellness resources.
However, participation in the peer review and resource verification program requires verified professional credentials:
- Peer Review Contributors must provide an accurate National Provider Identifier (NPI) number during verification registration.
- Misrepresentation of professional credentials — including submitting another professional's NPI — is a material breach of these Terms and will result in immediate account termination.
- Contributors are responsible for keeping their credential information current, including any changes to licensure status.
- ResourceNexus reserves the right to re-verify NPI credentials at any time. Contributor accounts that fail re-verification will be suspended pending review.
- Agency administrators accept responsibility for the credential accuracy of all seats added under their account for peer review purposes.
Credential fraud in the peer review program may be reported to the relevant state licensing board and, where applicable, to the Office of Inspector General (OIG) Exclusions List administrator.
Acceptable Use
Users agree not to:
- Use ResourceNexus for any purpose that violates applicable laws or professional ethics codes.
- Attempt to extract, scrape, or reproduce the content library for commercial redistribution.
- Share login credentials with unauthorised individuals.
- Use AI Scout results to generate content for publication without independent clinical review.
- Submit false, misleading, or harmful content through community request or peer-review systems.
Modifications & Termination
ResourceNexus reserves the right to modify these Terms at any time. When material changes are made, users will be required to review and re-accept the updated Terms upon their next login. Continued use of the platform constitutes acceptance of the revised Terms.
ResourceNexus may suspend or terminate accounts that violate these Terms, with or without notice, at its sole discretion.
Questions about these Terms?
Contact our ethics team at [email protected]. You can also review our Privacy & Ethics FAQ for more detail on our data practices.